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Warranty Statement
Warranty Statement
Who Is Protected by This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your
JBL product has been purchased in the Continental United States, Hawaii or Alaska. (This
Warranty does not apply to JBL products purchased elsewhere except for purchases through
military outlets. Other purchasers should contact the local JBL distributor for warranty
information.); and B.)
The original dated bill of sale is presented whenever warranty service is required. The JBL
Limited Warranty on professional loudspeaker products (except for enclosures) remains in ef-
fect for five years from the date of the first consumer purchase. JBL amplifiers are warranted
for three years from the date of original purchase. Enclosures and all other JBL products are
warranted for two years from the date of original purchase.
What does the JBL Warranty cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship.
The following are not covered: Damage caused by accident, misuse, abuse, product
modification or neglect; damage occurring during shipment; damage resulting from failure to
follow instructions contained in your Instruction Manual; damage resulting from the
performance of repairs by someone not authorized by JBL; claims based upon any
misrepresentations by the seller; any JBL product on which the serial number has been
defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be
sure to save the original shipping cartons because a charge will be made if replacement cartons
are requested. Payment of shipping charges is discussed in the next section of this warranty.
How to Obtain Warranty Performance?
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn:
Customer Service Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge,
California 91329 (800/852-5776). We may direct you to an authorized JBL Service Agency or
ask you to send your unit to the factory for repair. Either way, you’ll need to present the
original bill of sale to establish the date of purchase.
Please do not ship your JBL product to the factory without prior authorization. If transporta-
tion of your JBL product presents any unusual difficulties, please advise us and we may make
special arrangements with you. Otherwise, you are responsible for transporting your product
for repair or arranging for its transportation and for payment of any initial shipping charges.
However, we will pay the return shipping charges if repairs are covered by the warranty.