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Sound is distorted Volume level is set too high Decrease the volume
Sound source is distorted If the iPhone/iPod original sound source (MP3) is old or of poor
quality, distortion and noise are easily noticed with high-power
speakers. Try a different audio source such as a music CD.
If you are using an external sound source like older generation of iPod
or iPod Shuffle, try reducing the output volume on the device itself.
Also try turning bass boost OFF.
Troubleshooting
Solution
Symptom
Possible Problem
Unit/adaptor gets
warm after extended
play at high volume
This is normal Turn unit off for awhile or lower volume
The signal from the line out jack needs amplification. Use powered
speakers/monitors or other amplified audio device.
Can't hear
headphones/speakers
attached to line out jack
Line out jack is not meant for headphones.
Speakers need a power source
Lower EQ settings and/ or turn off SRS WOWEQ settings are too high
Can’t wake to playlist Playlist is misnamed or empty
Custom snooze time not set
Sync iPhone/iPod to iTunes and manually label playlist iHome. Make
sure to add songs to your playlist. For help in creating a playlist, please
see the Help tab in iTunes or visit www.apple.com
Alarm not working AM/PM time/alarm time not set correctly
When setting clock or alarm time, take note of the PM indicator; there
is NO AM indicator
Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa
Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display
7-5-2 days setting is not correct
7 days is the every day alarm, 5 days is Mon-Fri, and 2 days is
Sat-Sun. See page 4 for setting alarms.
Calendar is not set correctly, which can affect
7/5/2 day alarm operation
See page 4 for setting Clock/Calendar Section.
Snooze time
is too long/short
Press and hold Snooze button then turn set wheel to adjust
No AM band radio
sound but others OK
AM loop antenna is not connected to the unit Plug the AM loop antenna connector to the jack on the back of the unit
AM band radio is very
noisy
Unit makes odd
beeping noise in radio
mode
AM loop antenna isn’t located properly
GSM noise: iPhone is sending signals to cell
towers
Move the AM loop antenna away from the main unit and AC adaptor
and rotate it for best reception
Undock your iPhone or put iPhone in Airplane mode. Note that
Airplane temporarily disables the phone features on the iPhone.