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Trouble Shooting
7
iH20 does not turn off
iH20 does not turn on
no batteries are installed
improper shut down/ button not held long enough
Install fresh batteries
Install fresh batteries
HOLD the Play/Pause button for 3 seconds to turn unit off
iPod didn’t charge up
iPod is not installed properly
iPod is not installed properly
headphones in headphone jack
Remove your iPod from the connector and check for obstruction on the
connector and on your iPod. Then reconnect iPod.
iPod is locked up/ frozen
AC adaptor is not plugged into unit and wall socket
iPod battery has problem
The iH20 only charges your iPod while plugged into an AC outlet . Make
sure the AC adaptor is plugged into the power jack on the iH20 and into a
working wall socket to charge your iPod. You cannot overchage your iPod.
Please make sure your iPod is working properly before docking into the
unit. Please refer to your iPod manual for details.
Solution
Symptom
Possible Problem
No sound from iH20
Volume is set too low on iH20 Make sure volume is turned up
Make sure nothing is connected to the headphone jack
Make sure iPod is properly and securely connected (see below)
Sound is distorted
Volume level is set too high
Decrease the volume
Sound source is distorted
Batteries are weak
If the iPod original sound source (MP3) is old or of poor quality, distortion
and noise are easily noticed with high-power speakers. Try a different audio
source such as a music CD.
If you are using an external sound source like older generation of iPod or
iPod Shuffle, try reducing the output volume on the device itself. Also try
setting iPod EQ to flat.
Unit/adaptor gets warm
after extended play at
high volume
This is normal Turn unit off for awhile or lower volume
NOTE: When AC adaptor is plugged in, your iPod
will charge (with or without batteries installed).
NOTE: Unit does not control or charge 3G iPod