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• The responsibility of GN Netcom, Inc. under this warranty shall be limited to the repair or replacement of the product at the sole
discretion of GN Netcom, Inc.
• Any implied warranty on GN Netcom, Inc. products is limited to two years from the date of purchase on all parts, including the
cords and connectors. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear,
such as microphone windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN Netcom, Inc. is not
liable for any incidental or consequential damages arising from the use or misuse of any GN Netcom, Inc. product.
• A copy of your receipt or other proof of purchase is required. Without proof of purchase, your warranty is defined as beginning on
the date of manufacture as labeled on the product.
• This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt any service, adjustments or repairs on
this unit, whether in or out of warranty. It must be returned to the factory or authorized service agency for all such work.
To Obtain Service
For customer service and technical support, call GN Netcom, Inc. at 1-800-826-4656.
If it becomes necessary to send a unit in for repair, it is not necessary to call for a Return Material Authorization (RMA) number, as one
will be assigned upon receipt of the package at the factory.
Ship the product in a suitable shipping container, fully insured and with the shipping charges prepaid. Include the following with the
product:
• Your name, company name, address and telephone number.
• A description of the problem.
• A copy of the receipt or other proof of purchase (without proof of purchase, your warranty will be defined as beginning on the date
of manufacture as labeled on the product).
Or, for out of warranty products:
• A purchase order which authorizes repair.
In warranty products are warranted for one year from the repair date or for the remainder of the original warranty period, whichever is
longer. Out of warranty products will be repaired or replaced at the prevailing charge and carry a one year warranty from repair date.
GN Netcom, Inc. will not assume any responsibility for any loss or damage incurred in shipping. Any repair work on GN Netcom, Inc.
products by unauthorized third parties voids any existing GN Netcom, Inc. warranty.
Ship To:
GN Netcom, Inc. • 77 Northeastern Boulevard • Nashua, NH 03062 • 1-800-826-4656