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Tampering/Abuse/Misuse:
Any unauthorized modifications, repairs or tampering, and/or any indications of
obvious owner abuse, negligence or improper usage, as determined by Cello Limited
shall be grounds to void the warranty.
Service
If you believe your Cello equipment is not functioning properly, please call the
Customer Service department at the factory. If you need to return your component,
you will be given an R/A (return authorization) number. This number must appear on
the outside of the shipping boxes. Returns without R/A numbers will not be accepted.
Returns received in original Cello packaging will be returned in original packing.
Returns received in non-Cello packing will be returned in new Cello packaging at the
owner's expense. If you need replacement packing materials, please contact the
Customer Service Department at the factory.
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Maintenance
The finish of the Encore 150 Amplifiers is of brushed and anodized aluminum.
Ammonia-based glass cleaner or alcohol and a soft cloth work well to restore the
shine and remove finger prints. Be sure that the unit is off and unplugged before
cleaning. Avoid getting excess cleaning fluid inside the amplifier. Take care when
cleaning rear panel. Excessively aggressive rubbing may remove the silkscreen
lettering.
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