9
Limited One-Year Warranty
Thiswarrantygivesyouspecificlegal
rights.Youmayalsohaveotherrights
whichvaryfromstatetostate.
DualElectronicsCorp.warrantsthis
product to the original purchaser to be free
fromdefectsinmaterialandworkmanship
for a period of one year from the date of
the original purchase.
DualElectronicsCorp.agrees,atour
option,duringthewarrantyperiod,
to repair any defect in material or
workmanshiportofurnishanequal
new,renewedorcomparableproduct
(whicheverisdeemednecessary)in
exchangewithoutcharges,subjectto
verificationofthedefectormalfunctionand
proofofthedateofpurchase.Subsequent
replacementproductsarewarrantedfor
thebalanceoftheoriginalwarrantyperiod.
Who is covered?Thiswarrantyisextended
to the original retail purchaser for products
purchased from an authorized Dual dealer
andusedintheU.S.A.
What is covered?Thiswarrantycoversall
defectsinmaterialandworkmanshipin
thisproduct.Thefollowingarenotcovered:
software,installation/removalcosts,
damage resulting from accident, misuse,
abuse, neglect, product modification,
improper installation, incorrect line
voltage,unauthorizedrepairorfailure
tofollowinstructionssuppliedwiththe
product, or damage occurring during
returnshipmentoftheproduct.Specific
license conditions and copyright notices for
thesoftwarecanbefoundviawww.dualav.
com.
What to do?
1.Beforeyoucallforservice,checkthe
troubleshootingguideinyourowner’s
manual.Aslightadjustmentofany
customcontrolsmaysaveyouaservice
call.
2.Ifyourequireserviceduringthe
warrantyperiod,youmustcarefully
packtheproduct(preferablyinthe
originalpackage)andshipitbyprepaid
transportationwithacopyoftheoriginal
receipt from the retailer to an
authorizedservicecenter.
3. Please describe your problem in
writingandincludeyourname,a
returnUPSshippingaddress(P.O.Box
notacceptable),andadaytimephone
numberwithyourshipment.
4.Formoreinformationandforthe
location of the nearest authorized
servicecenterpleasecontactusbyone
ofthefollowingmethods:
•Callustoll-freeat1-866-382-5476
•E-mailusatcs@dualav.com
ExclusionofCertainDamages:This
warrantyisexclusiveandinlieuofany
andallotherwarranties,expressedor
implied,includingwithoutlimitationthe
impliedwarrantiesofmerchantabilityand
fitness for a particular purpose and any
obligation, liability, right, claim or remedy
incontractortort,whetherornotarising
fromthecompany’snegligence,actual
orimputed.Nopersonorrepresentative
is authorized to assume for the company
anyotherliabilityinconnectionwiththe