21
XDM6350 OPERATION
Problem Cause Action
Unit will not turn on
(no power)
Yellowwirenotconnectedorincorrectvoltage
Redwirenotconnectedorincorrectvoltage
Checkconnectionsforproper
voltage(11~16VDC)
Blackwirenotconnected Checkconnectiontoground
Fuseblown Replacefuse
Unit has power
(but no sound)
Speakerwiresnotconnected Checkconnectionsatspeakers
Oneormorespeakerwirestouchingeach
otherortouchingchassisground
Insulateallbarespeakerwiresfrom
eachotherandchassisground
Unit blows fuses
Yelloworredwiretouchingchassisground Checkforpinchedwire
Speakerwirestouchingchassisground Checkforpinchedwire
Incorrectfuserating Usefusewithcorrectrating
Excessive skipping
Unitisnotmountedcorrectlyorbackstrapis
notsecure
Checkmountingsleeveand
backstrapsupport
Physicaldefectinmedia(CD,CD-RorCD-RW) Checkmediaforscratches
ERROR-01 appears
on display
Discreaderror Press EJECT or RESET
ERROR-02 appears
on display
Focuserrorordiscisinupsidedown Press EJECT or RESET
PROTECT appears
on display
TheWMAfileiscopy-protectedbyDRM
(DigitalRightsManagement)
WritediscusingWMAfilesthatare
notcopy-protected
NO FILE appears
on display
Selectedfileisnotavailableindirector
alphanumericsearchmodes
Repeatsearchusingvalid
parameters
INVALID appears
on display
Thefileformatisincompatible Writediscusingvalidaudiofiles
with.mp3or.wmafileextensions
Unit will not accept
a disc
CDmechanismpositionoutofalignment PressandholdEJECT
for3seconds
toresetCDmechanismposition
CDtransitscrewsstillinplace Remove2transitscrewslocatedon
topoftheunit
NO SUPPORT appears on
display
AninvalidID3tagversionispresent Version1.0to2.0ID3tagsare
supported.
Troubleshooting - General