DualElectronicsCorp.
TollFree:1-866-382-5476
9AM-5PM,EST
www.dualav.com
©2014DualElectronicsCorp.
NSA1113-V01
Thiswarrantygivesyouspecificlegalrights.
Youmayalsohaveotherrightswhichvary
from state to state.
DualElectronicsCorp.warrantsthisproduct
to the original purchaser to be free from
defectsinmaterialandworkmanshipfor
a period of one year from the date of the
original purchase.
DualElectronicsCorp.agrees,atour
option,duringthewarrantyperiod,torepair
anydefectinmaterialorworkmanship
ortofurnishanequalnew,renewed
orcomparableproduct(whicheveris
deemednecessary)inexchangewithout
charges,subjecttoverificationofthedefect
or malfunction and proof of the date of
purchase.Subsequentreplacementproducts
arewarrantedforthebalanceoftheoriginal
warrantyperiod.
Who is covered?Thiswarrantyisextended
to the original retail purchaser for products
purchased from an authorized Dual dealer
andusedintheU.S.A.
What is covered?Thiswarrantycoversall
defectsinmaterialandworkmanshipin
thisproduct.Thefollowingarenotcovered:
software,installation/removalcosts,
damage resulting from accident, misuse,
abuse, neglect, product modification,
improperinstallation,incorrectlinevoltage,
unauthorizedrepairorfailuretofollow
instructionssuppliedwiththeproduct,or
damage occurring during return shipment
oftheproduct.Specificlicenseconditions
andcopyrightnoticesforthesoftwarecanbe
foundviawww.dualav.com.
What to do?
1.Beforeyoucallforservice,checkthe
troubleshootingguideinyourowner’s
manual.Aslightadjustmentofany
customcontrolsmaysaveyouaservice
call.
2.Ifyourequireserviceduringthe
warrantyperiod,youmustcarefully
packtheproduct(preferablyinthe
originalpackage)andshipitbyprepaid
transportationwithacopyoftheoriginal
receipt from the retailer to an
authorizedservicecenter.
3.Pleasedescribeyourprobleminwriting
and include your name, a return
UPSshippingaddress(P.O.Boxnot
acceptable), and a daytime phone number
withyourshipment.
4.Formoreinformationandforthelocation
ofthenearestauthorizedservicecenter
pleasecontactusbyoneofthefollowing
methods:
•Callustoll-freeat1-866-382-5476
•E-mailusatcs@dualav.com
ExclusionofCertainDamages:Thiswarranty
isexclusiveandinlieuofanyandallother
warranties,expressedorimplied,including
withoutlimitationtheimpliedwarrantiesof
merchantability and fitness for a particular
purpose and any obligation, liability,
right, claim or remedy in contract or tort,
whetherornotarisingfromthecompany’s
negligence,actualorimputed.Nopersonor
representativeisauthorizedtoassumefor
the company any other liability in connection
withthesaleofthisproduct.Innoevent
shall the company be liable for indirect,
incidentalorconsequentialdamages.
One Year Limited Warranty