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Don’t panic! If you experience difficulties with your speakers, try the
suggestions below. If you still have problems, contact your Authorized
Definitive Technology Dealer for assistance.
• Make certain that all system connections and power cords are
undamaged, and solidly and snugly in their places.
• Check that no foreign objects or liquid has entered the speaker enclosure.
• If you hear nothing and you’re sure the system is set up properly, you
must contact your Authorized Definitive Technology Dealer for assistance.
• You can also call Definitive Technology for assistance: 410-363-7148,
visit www.defintivetech.com, or email info@defintivetech.com.
Service and warranty work on your Definitive loudspeakers will normally
be performed by the Definitive Technology dealer from whom you have
purchased your loudspeakers. If, however, you wish to return the speaker
to us, please contact us first, describing the problem and requesting
authorization as well as the location of the nearest factory service center.
Please note that the address given in this booklet is the address of our
offices only. Under no circumstances should loudspeakers be shipped
to our offices or returned without contacting us first and obtaining
return authorization.
Definitive Technology Offices
11433 Cronridge Drive
Owings Mills, Maryland 21
117
Phone: 410-363-7148
Troubleshooting
Service Contact Info
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