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TroubleShooting
Whatdoes"FILEOPENERROR"mean?
ThiserrormessageindicatesthatthefileisDRM(Digital
RightsManagement)protectedanditcannotbereador
thefileisanincorrectfile.
WhydoesmyMP3playerread"NOFILE"?
IfyourMP3playerreadsnofileafteryouhavetransferred
filesintotheunitthenitsimplymeansyouhavetransferred
aninvalidfileformatintotheunit.Makesurethefileisan
MP3orWMAfile.
WhydoesmyMP3playerread"SYSTEMERROR"?
IfyourMP3playerreadssystemerror,itmeansthefirmware
iscorrupted.Youwillneedtoresetthefirmwareontheunit
(seethenextpage).
WhydoIreceivean"OUTOFMEMORY"Errormessage
whenaddingsongstomyMP3player?
ThiserrormessageindicatesthattheMP3player
memoryisfull.ToaddnewsongstotheMP3player,
youwillneedtocreatespacebydeletingexistingfiles.
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TroubleShooting
HowdoIreset/upgradethefirmware?
1.Makesuretheplayeristurnedoff.
2.ConnecttheMP3playertothecomputer.
3.Thecomputerwillautomaticallydetecttheplayer
as"RemovableDisk"underMyComputer.
4.Selectthefirmwareanddrag-and-dropitintothe
removablediskicon.Toobtainthefirmwarefile,
pleasevisit:
http://www.cobyusa.com/support/support.php?sub_cat=manual
anddownloadtheMPC751"DRIVER"file.
5.Afterthefiletransfer,disconnecttheMP3playerusing
the"SafelyRemoveHardware"toollocatedinthesystem
tray.
6.OncetheMP3playerissafelyremovedfromyour
computer,turnonthepower.
IfyouarestillhavingdifficultysettingupyourMP3player,
pleasecontactCustomerServiceorTechnicalSupport,
Monday-Friday8:00AM-11:00PMEST,
SaturdayandSunday9:00AM-11:00PMEST.
Youcanalsoreachusonlineatcustomerservice@cobyusa.com
ortechsupport@cobyusa.com
1-800-681-2629OR718-416-319