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Troubleshooting
If you experience any trouble using your headphones, try the
following troubleshooting instructions.
If any problem persists, contact Bose
®
Customer Service. See the
phone number for your area, included in this guide.
Problem What to do
No audio or
audio in one
earcup only
• Ensure both ends of the audio cable are
securely connected.
• Try a different audio device.
Distorted bass • Ensure both earcup cushions are firmly secured.
Misshaped
earcup cushion
• The high-density earcup foam will regain its
shape after a few minutes in a neutral position.
OE2 Headphones_ENG.fm Page 6 Friday, July 1, 2011 12:36 PM