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Reference
12 - English
Problem What to do
Short battery life • Fully charge the headphones. When fully charged, the battery indicator will glow solid green (while on the
charger).
• When fully charged, your AE2w Bluetooth headphones will provide approximately 7 hours of wireless
audio or approximately 200 hours of standby time.
• Disable tones and notifications in your device that may be frequently sent to the headphones.
• Be aware that some devices may drain the headphones battery more quickly than others.
• See page 5 of this document for more information on understanding battery performance.
Customer service
Or for online support visit: owners.Bose.com (in the U.S.) or global.Bose.com (outside the U.S.).
To contact Bose by phone, refer to the address list included in the product carton.
For additional help in solving problems, contact your Bose
®
dealer.
Limited Warranty
Your Bose
®
AE2w headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration
card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited
warranty rights.
To obtain Limited Warranty service
Return the product, with proof of purchase from an authorized Bose dealer, as follows:
Contact Bose support in your country/region (visit Global.Bose.com for contact information in your country/region) for specific return and
shipping instructions.
Label and ship the product, freight prepaid, to the address provided by Bose support in your country.
Place any necessary Return Authorization Number prominently on the outside of the carton. Cartons not bearing a Return Authorization
Number, where required, will be refused.
The serial number can be found on the inside of the left earcup or on the original carton.
Technical information
Temperature ranges:
Operate this product within the temperature range of -4°F to 113°F (-20°C to 45°C) only.
Store this product within the temperature range of -4°F to 113°F (-20°C to 45°C) only.
Charge the battery where the temperature is between 41°F and 104°F (5°C and 40°C) only.
Battery: Rechargeable, non-replaceable lithium-ion polymer.
Charging time: 3 hours for full charge.
Operating time: Approximately 7 hours.
Operating range: Up to 33 feet (10 m) from device.
Bluetooth
®
QD ID: XXXXXX
Version 4.0
Profiles include: Headphones (HSP 1.1); Hands Free (HFP 1.5); Advanced Audio Distribution Profile (A2DP 1.2); Audio/Video Remote
Control Profile (AVRCP 1.4).
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose
Corporation is under license.