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Problem What to do
No sound • Make sure the speakers are turned on
(the power indicator on the control pod
is illuminated).
• Make sure the
control pod volume control
is not turned fully counterclockwise (minimum).
• Make sure the computer is plugged in and
turned on, mute is turned off, and all volume
controls are turned up.
• Be sure the power pack is securely plugged
into the right speaker and into a power outlet
or surge protector.
• Be sure the AC power outlet is working. When
using a surge protector or power strip, be sure
it is turned on.
The Companion
®
20
system sound seems
distorted
Decrease the volume of the sound source
and increase the Companion
®
20 speaker
volume using the control pod.
TROUBLESHOOTING
Onyx.book Page 18 Tuesday, February 1, 2011 4:56 PM