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EUROLIVE B312D/B315D • pg 4
www.behringer.com
Warranty
Warranty § 1
This limited warranty is valid only if you purchased the product
[1]
from a BEHRINGER authorized dealer in the country of
purchase. A list of authorized dealers can be found on
BEHRINGER’s website www.behringer.com under „Where to
Buy“, or you can contact the BEHRINGER offi ce closest to you.
BEHRINGER* warrants the mechanical and electronic com-
[2]
ponents of this product to be free of defects in material and
workmanship if used under normal operating conditions for
a period of one (1) year from the original date of purchase
(see the Limited Warranty terms in § 4 below), unless a longer
minimum warranty period is mandated by applicable local
laws. If the product shows any defects within the specifi ed
warranty period and that defect is not excluded under § 4,
BEHRINGER shall, at its discretion, either replace or repair the
product using suitable new or reconditioned product or parts.
In case BEHRINGER decides to replace the entire product,
this limited warranty shall apply to the replacement product
for the remaining initial warranty period, i.e., one (1) year (or
otherwise applicable minimum warranty period) from the
date of purchase of the original product.
Upon validation of the warranty claim, the repaired or replace-
[3]
ment product will be returned to the user freight prepaid by
BEHRINGER.
Warranty claims other than those indicated above are
[4]
expressly excluded.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF
OF PURCHASE COVERING YOUR LIMITED WARRANTY. THIS
LIMITED WARRANTY IS VOID WITHOUT SUCH PROOF OF
PURCHASE.
Online registration § 2
Please do remember to register your new BEHRINGER equip-
ment right after your purchase at www.behringer.com under
“Support” and kindly read the terms and conditions of our
limited warranty carefully. Registering your purchase and
equipment with us helps us process your repair claims quicker
and more effi ciently. Thank you for your cooperation!
Return authorization number§ 3
To obtain warranty service, please contact the retailer from
[1]
whom the equipment was purchased. Should your
BEHRINGER dealer not be located in your vicinity, you may
contact the BEHRINGER distributor for your country listed
under “Support” at www.behringer.com. If your country is not
listed, please check if your problem can be dealt with by our
“Online Support” which may also be found under “Support” at
www.behringer.com. Alternatively, please submit an online
warranty claim at www.behringer.com BEFORE returning the
product. All inquiries must be accompanied by a description
of the problem and the serial number of the product. After
verifying the product’s warranty eligibility with the original
sales receipt, BEHRINGER will then issue a Return Materials
Authorization (“RMA”) number.
Subsequently, the product must be returned in its original
[2]
shipping carton, together with the return authorization
number to the address indicated by BEHRINGER.
Shipments without freight prepaid will not be accepted.
[3]
Warranty Exclusions § 4
This limited warranty does not cover consumable parts includ-
[1]
ing, but not limited to, fuses and batteries. Where applicable,
BEHRINGER warrants the valves or meters contained in the
product to be free from defects in material and workmanship
for a period of ninety (90) days from date of purchase.
This limited warranty does not cover the product if it has been
[2]
electronically or mechanically modifi ed in any way. If the
product needs to be modifi ed or adapted in order to comply
with applicable technical or safety standards on a national or
local level, in any country which is not the country for which
the product was originally developed and manufactured,
this modifi cation/adaptation shall not be considered a defect
in materials or workmanship. This limited warranty does
not cover any such modifi cation/adaptation, regardless of
whether it was carried out properly or not. Under the terms of
this limited warranty, BEHRINGER shall not be held responsible
for any cost resulting from such a modifi cation/adaptation.
This limited warranty covers only the product hardware. It
[3]
does not cover technical assistance for hardware or software
usage and it does not cover any software products whether or
not contained in the product. Any such software is provided
“AS IS” unless expressly provided for in any enclosed software
limited warranty.
This limited warranty is invalid if the factory-applied serial
[4]
number has been altered or removed from the product.
Free inspections and maintenance/repair work are expressly
[5]
excluded from this limited warranty, in particular, if caused by
improper handling of the product by the user. This also applies
to defects caused by normal wear and tear, in particular, of
faders, crossfaders, potentiometers, keys/buttons, tubes,
guitar strings, illuminants and similar parts.
Damage/defects caused by the following conditions are not
[6]
covered by this limited warranty:
• improper handling, neglect or failure to operate the
unit in compliance with the instructions given in
BEHRINGER user or service manuals;
• connection or operation of the unit in any way that
does not comply with the technical or safety regula-
tions applicable in the country where the product
is used;
• damage/defects caused by acts of God/Nature
(accident, fi re, fl ood, etc) or any other condition that is
beyond the control of BEHRINGER.
Any repair or opening of the unit carried out by unauthorized
[7]
personnel (user included) will void the limited warranty.
If an inspection of the product by BEHRINGER shows that the
[8]
defect in question is not covered by the limited warranty, the
inspection costs are payable by the customer.
Products which do not meet the terms of this limited warranty
[9]
will be repaired exclusively at the buyer’s expense. BEHRINGER
or its authorized service center will inform the buyer of any
such circumstance. If the buyer fails to submit a written repair
order within 6 weeks after notifi cation, BEHRINGER will return
the unit C.O.D. with a separate invoice for freight and packing.
Such costs will also be invoiced separately when the buyer has
sent in a written repair order.
Authorized BEHRINGER dealers do not sell new products
[10]
directly in online auctions. Purchases made through an
online auction are on a “buyer beware” basis. Online auction
confi rmations or sales receipts are not accepted for warranty
verifi cation and BEHRINGER will not repair or replace any
product purchased through an online auction.
Warranty transferability § 5
This limited warranty is extended exclusively to the original
buyer (customer of authorized retail dealer) and is not
transferable to anyone who may subsequently purchase this
product. No other person (retail dealer, etc.) shall be entitled
to give any warranty promise on behalf of BEHRINGER.
Claim for damage § 6
Subject only to the operation of mandatory applicable local
laws, BEHRINGER shall have no liability to the buyer under
this warranty for any consequential or indirect loss or damage
of any kind. In no event shall the liability of BEHRINGER
under this limited warranty exceed the invoiced value of the
product.
Limitation of liability § 7
This limited warranty is the complete and exclusive warranty
between you and BEHRINGER. It supersedes all other written
or oral communications related to this product. BEHRINGER
provides no other warranties for this product.
Other warranty rights and § 8
national law
This limited warranty does not exclude or limit the buyer’s
[1]
statutory rights as a consumer in any way.
The limited warranty regulations mentioned herein are appli-
[2]
cable unless they constitute an infringement of applicable
mandatory local laws.
This warranty does not detract from the seller’s obligations
[3]
in regard to any lack of conformity of the product and any
hidden defect.
Amendment § 9
Warranty service conditions are subject to change without
notice. For the latest warranty terms and conditions and addi-
tional information regarding BEHRINGER’s limited warranty,
please see complete details online at www.behringer.com.
* BEHRINGER Macao Commercial Off shore Limited of Rue de Pequim No. 202-A,
Macau Finance Centre 9/J, Macau, including all BEHRINGER group companies