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WARRANTY INFORMATION
Thank you for choosing a B-52 sound product. B-52 manufactures some of
the world’s best sounding and most reliable professional speaker systems,
amplifiers and components. E.T.I. Sound Systems, Inc., makers of B-52, takes
great pride in thoroughly testing each B-52 product prior to shipment.
B-52 CABINETS: E.T.I. Sound Systems, Inc. offers a LIFETIME warranty
(effective January 1, 2002) to the original purchaser that a B-52's cabinet
construction will be free from defects in material and workmanship. A dated
sales receipt will establish coverage under this warranty. This warranty does
not cover service or parts to repair damage caused by neglect, abuse, nor-
mal & wear and cosmetic appearance of the cabinetry not directly attributed
to defects in material or workmanship, or service, repair, modifications of the
cabinet, which has not been authorized or approved by E.T.I. If this product
is defective in materials or workmanship as warranted above, your sole rem-
edy shall be repair or replacement as provided above.
LOUDSPEAKER AND MID-RANGE COMPONENTS: E.T.I. Sound
Systems, Inc. warrants the original purchaser that B-52 loudspeakers and/or
midrange components will be free from defects in material and workmanship
for a period of (5) FIVE YEARS from the original purchase date (effective
January 1, 2002). A dated sales receipt will establish coverage under this
warranty. This warranty will automatically terminate (5) years after the origi-
nal retail sales date. This (5) five-year warranty does not cover service or
parts to repair damage caused by accident, disaster, misuse, abuse, burnt
voice-coils, over-powering, negligence, inadequate packing or shipping pro-
cedures and service, repair or modifications of the component which has not
been authorized or approved by E.T.I.. This warranty is in lieu of all other
expressed warranties. If this product is defective in materials or workman-
ship as warranted above, your sole remedy shall be repair or replacement
as provided above.
HIGH-FREQUENCY DEVICES: E.T.I. Sound Systems, Inc. offers a LIFE-
TIME warranty (effective January 1, 2002) to the original purchaser that
B-52 high frequency (tweeters) devices will be free from defects in material
and workmanship. A dated sales receipt will establish coverage under this
warranty. This warranty does not warranty neglect or abuse.
NO WARRAN-
TY IS OFFERED ON HIGH-FREQUENCY DEVICES IN B-52 SYSTEMS
WITH A BI-AMP SWITCH OPTION
. The lifetime warranty on high-frequen-
cy devices does not cover service or parts to repair damage caused by acci-
dent, disaster, misuse, abuse, negligence, inadequate packing or shipping
procedures or service, repair or modifications of the product which has not
been authorized or approved by E.T.I. This warranty is in lieu of all other
expressed warranties. If this product is defective in materials or workman-
ship as warranted above, your sole remedy shall be repair or replacement
as provided above.
GUITAR AMPLIFIERS: E.T.I. Sound Systems, Inc. warrants the original pur-
chaser that B-52 guitar amplifiers will be free from defects in material and
workmanship for a period of (5) FIVE YEARS from the original purchase date
(effective January 1, 2002). A dated sales receipt will establish coverage
under this warranty. This warranty will automatically terminate (5) years after
the original retail sales date. This (5) five-year warranty does not cover serv-
ice or parts to repair damage caused by accident, disaster, misuse, abuse,
over-powering, negligence, inadequate packing or shipping procedures and
service, repair or modifications of the amplifier which has not been author-
ized or approved by E.T.I.. This warranty is in lieu of all other expressed war-
ranties. If this product is defective in materials or workmanship as warranted
above, your sole remedy shall be repair or replacement as provided above.
GUITAR AMPLIFIER TUBES: E.T.I. Sound Systems, Inc. warrants the orig-
inal purchaser that amplifier tubes used in B-52 Stealth Series All-Tube
Amplifiers will be free from defects in material and workmanship for a period
of 90 DA
YS from the original date of purchase (effective January 1, 2002). A
dated sales receipt will establish coverage under this warranty. This warran-
ty will automatically terminate 90 Days after the original retail sales date.
This 90-Day warranty does not cover service or parts to repair damage
caused by accident, disaster, misuse, abuse, over-powering, negligence,
inadequate packing or shipping procedures and service, repair or modifica-
tions of the amplifier which has not been authorized or approved by E.T.I..
This warranty is in lieu of all other expressed warranties. If this product is
defective in materials or workmanship as warranted above, your sole reme-
dy shall be repair or replacement as provided above.
RETURN PROCEDURES: In the unlikely event that a defect should occur,
follow the procedure outlined below. Defective products must be shipped,
together with proof of purchase, freight pre-paid and insured to the
Authorized B-52 Dealer from whom you purchased the product or directly to
E.T.I. Sound Systems. If a product must be returned to E.T.I. Sound Systems
for warranty replacement/repair, a
Return Authorization Number must be
obtained from our Customer Service Department prior to shipping the prod-
uct.
NEVER RETURN THE ENTIRE CABINET
__
JUST THE DEFECTIVE COM-
PONENT. Identify and remove the defective component. If you are uncertain
which component is defective, or need directions for removing a component,
please contact our Customer Service Department for assistance.
Components which are a part of an original B-52 speaker box must be sent
directly to E.T.I. Products must be shipped in the original packaging or its
equivalent; in any case, the risk of loss or damage in transit is to be borne
by the purchaser. The Return Authorization Number must appear in large
print directly below the shipping address. Always include a brief description
of the defect, along with your correct return address and telephone number.
When calling to inquire about a returned product, always refer to the Return
Authorization Number. If E.T.I. determines that the unit was defective in
materials or workmanship at any time during the warranty period, E.T.I. has
the option of repairing or replacing the product at no additional charge,
except as set forth below. All replaced parts become a property of E.T.I.
Products replaced or repaired under this warranty will be returned via
ground-shipping-within the United States-freight prepaid.
E.T.I. is not
responsible for costs associated with expedited shipping, either to
E.T.I. or the return of the product to the customer.
INCIDENTAL OR CONSEQUENTIAL DAMAGE:
In no event will E.T.I. be
liable for any incidental or consequential damages arising out of the use or
inability to use of any B-52 product, even if E.T.I. or a B-52 dealer has been
advised of the possibility of such damages, or any other claim by any other
party. Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply to you. This
warranty gives you specific legal rights and you may also have other rights
which may vary from state to state.
FOR YOUR PROTECTION: Please complete and mail the Purchase
Information Card within (10) ten days of the date of purchase so that we
may contact you directly in the event a safety notification issued in accor-
dance with the 1972 Consumer Product Safety Act. In addition, we ask that
you complete the brief questionnaire so me may analyze your answers and
in this way, help us evaluate our customer needs.
CUSTOMER SERVICE: Our dedicated staff is ready to help you with any
B-52 warranty or product questions you may have. Please call 323-277-4100
(9:00AM to 4:00PM Pacific Standard Time, United States).
E.T.I. Sound Systems, INC.
3383 Gage Ave., Huntington Park, CA, 90255
Limited Warranty
This Limited Warranty is effective as of January 1, 2002. Any warranty claim on B-52 prod-
ucts purchased before this date may be subject to monetary charges. Warranty valid ONLY
to original purchaser with PROOF OF PURCHASE.
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