Filter
Top Products
18-EN
CD insertion not possible.
• A CD is already in the CD player.
- Eject the CD and remove it.
• The CD is being improperly inserted.
- Make sure the CD is being inserted following instructions in
the CD Player Operation section.
Unable to fast forward or backward the CD.
• The CD has been damaged.
- Eject the CD and discard it; using a damaged CD in your unit
can cause damage to the mechanism.
CD playback sound skips due to vibration.
• Improper mounting of the unit.
- Securely re-mount the unit.
• The disc is very dirty.
- Clean the disc.
• The disc has scratches.
- Change the disc.
• The pick-up lens is dirty.
- Do not use a commercially available lens cleaner disc.
Consult your nearest ALPINE dealer.
CD playback sound skips without vibration.
• The disc is dirty or scratched.
- Clean the disc; damaged disc should be replaced.
Error displays (built-in CD player only)
• Mechanical error
- Press c. After the error indication disappears, insert the disc
again. If the above-mentioned solution does not solve the
problem, consult your nearest ALPINE dealer.
CD-R/CD-RW playback not possible
• Close session (finalization) has not been performed.
- Perform finalization and attempt playback again.
MP3/WMA (CDE-9845/CDE-9843 only)
MP3 or WMA is not played back.
• Writing error occurred. The CD format is not compatible.
- Make sure the CD has been written in a supported format.
Refer to “About MP3/WMA” (pages 10-11), then rewrite in
the format supported by this device.
* CDE-9845 is compatible with MP3/WMA. CDE-9843 is
compatible with MP3.
Audio
The sound is not output from the speakers.
• Unit has no output signal of the internal amplifier.
- POWER-IC is switched to “ON” (page 17).
Information
In Case of Difficulty
If you encounter a problem, please turn the power off, then on again.
If the unit is still not functioning normally, please review the items in
the following checklist. This guide will help you isolate the problem
if the unit is at fault. Otherwise, make sure the rest of your system is
properly connected or consult your authorized Alpine dealer.
Basic
No function or display.
• Vehicle's ignition is off.
- If connected following instructions, the unit will not
operate with the vehicle's ignition off.
• Improper power lead (Red) and battery lead (Yellow)
connections.
- Check power lead and battery lead connections.
• Blown fuse.
- Check the fuse of the unit; replace with the proper value if
necessary.
• Internal micro-computer malfunctioned due to interference
noise etc.
- Press the RESET switch with a ballpoint pen or other
pointed article.
Radio
Unable to receive stations.
• No antenna or open connection in cable.
- Make sure the antenna is properly connected;
replace the antenna or cable if necessary.
Unable to tune stations in the seek mode.
• You are in a weak signal area.
- Make sure the tuner is in the DX mode.
• If the area you are in is a primary signal area, the antenna may
not be grounded and connected properly.
- Check your antenna connections; make sure the antenna is
properly grounded at its mounting location.
• The antenna may not be the proper length.
- Make sure the antenna is fully extended; if broken, replace
the antenna with a new one.
Broadcast is noisy.
• The antenna is not the proper length.
- Extend the antenna fully; replace it if it is broken.
• The antenna is poorly grounded.
- Make sure the antenna is grounded properly at its mounting
location.
CD
CD Player not functioning.
• Out of operating temperature range +50˚C (+120˚F) for CD.
- Allow the vehicle's interior (or trunk) temperature to cool.
CD playback sound is wavering.
• Moisture condensation in the CD Module.
- Allow enough time for the condensation to evaporate (about
1 hour).