I'm not sure what happened, its 1 of 2 scenarios- a 2nd CD was loaded into slot 1 or the cd moved & isn't in correctly, either way -help! More info- none of the cds will play or open. Display shows a flashing CD 1 while the others a solid. Tried to get help through the JustAnswer site and they told me to unscrew the top panel of the rotating cd player - umm... there is no top panel or rotating disc player on the ES700. I was then advised to take it to a local repair shop and charged $15!