my name is David Bowman When I bought the Ht-500 There was not a remote control in the box and was wondering if you would be so kind to send me one. I went to the store I bought it they said because I opened the box they could;nt do anything and to contact you my address is 33 high st lynn ma 01902 I feel it should cost me nothing including shipping because it was supposed to be in the box when I bought it thank you david bowman