I have this product and it has worked fine for several years.This year while moving it around I accidentally dropped it.It has stopped changing cds and i believe there is a cd stuck in it.I need to get it repaired but dont know where to take it being it is an older unit,I love it and the beautiful sound and it conveniently holds 50 cds.I live in Sacramento,ca.( 95835) My name is Samuel Petrucelli and my e-mail is" petruce1@sbcglobal .net "