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04 Appendix
Appendix
Troubleshooting
Refer to the chart below when this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product,
disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics
Service Center.
Symptom Check/Remedy
I cannot eject the disc.
•
Is the power cord plugged securely into the outlet?
•
Turn off the power and then turn it back on.
Playback does not start
immediately when the Play/Pause
button is pressed.
•
Are you using a deformed disc or a disc with scratches on
the surface?
•
Wipe the disc clean.
Sound is not produced.
•
No sound is heard during fast playback, slow playback,
and step motion playback.
•
Are the speakers connected properly? Is the speaker setup
correctly customized?
•
Is the disc severely damaged?
The remote control does not work.
•
Is the remote control being operated within its
operational angle and distance range?
•
Are the batteries drained?
The product is not working.
(Example: The power goes out
or the front panel buttons don't
work, or you hear a strange noise.)
The product is not working
normally.
•
Press the
@
button (on front panel) for more than 5
seconds with no disc inside. The initialization message
appears on the screen, and the power will turn off
automatically. When you turn your product on again, all
the settings will be reset.
Don't use this unless absolutely necessary.
Can't receive radio broadcast.
•
Is the antenna connected properly?
•
If the antenna's input signal is weak, install an external
FM antenna in an area with good reception.
27 English