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Squeezebox Owner’s Guide
SLIM DEVICES
Troubleshooting
The following tips and answers to frequently asked questions will help
resolve problems you may encounter. You can find answers to additional
questions on our web site at http://faq.slimdevices.com/.
How do I get back to the Squeezebox Setup menu?
Press and hold the LEFT arrow for five seconds to bring Squeezebox back to
the setup menu.
How do I reset Squeezebox to factory default settings?
Plug the power connector into Squeezebox while holding down the ADD
button on the remote until you see the Set Up Networking prompt.
The player doesn’t obtain an IP address.
Check all your network connections, and make sure that the DHCP server is
running. Try a different ethernet cable, even if the hub indicates a good link.
Make sure you are using the latest firmware for your router or access point.
Can I connect Squeezebox directly to my computer?
You can connect Squeezebox directly to your computer (without a local
network or hub) using an ethernet crossover cable. You can purchase a
crossover cable at most retail computer stores. Configure your network
adaptor and Squeezebox with static IP addresses so that they can find
each other. Visit http://faq.slimdevices.com and search for crossover for
additional information.
I can’t enter my wireless password.
If your network is using WEP encryption, you’ll need the hexadecimal WEP
key for your wireless network. Hexadecimal keys are either 10 or 26 digits
of 0-9 or the letters A to F. Some wireless access points or routers use text
passwords for WEP. The configuration software for your wireless device can
show the key in hexadecimal. Airport users can use Airport Admin Utilities.
Use the Base Station menu to find the Equivalent Network Password and
use the value displayed.
The web interface won’t come up, even though Squeezebox is working.
Try using the following URL: http://127.0.0.1:9000/. (Be sure to type the
“http://” part, as some versions of Internet Explorer require it when
accessing a URL by IP address.)