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11
93
En
No sound output from the front
speakers.
• The U-shaped connectors that connect the
POWER AMP IN terminals to the front
channel pre outs are not connected.
• Reconnect the POWER AMP IN terminals to the front
channel pre-outs using the supplied U-shaped connectors
(see item 8 in Rear panel on page 12).
• The front speakers are connected to the B
speaker system jack.
• Connect the front speakers to the A speaker system
jacks (see Installing your speaker system on page 24).
No sound from the surround or
center speakers.
• Speaker settings are incorrect. (for
example, they have been set to NO).
• Check you speaker settings in Speaker Systems on
page 52.
• The surround and/or center levels are
turned down.
• Check the levels in Channel Level on page 54.
• The surround and/or center speakers are
disconnected.
• Check Installing your speaker system on page 24 to
make sure the speakers are connected correctly.
• The STEREO listening mode has been
selected.
• Choose a surround listening mode (see Listening in
surround sound on page 39).
• Speaker system B is selected. • Select speaker system A (see Switching the speaker
system on page 75).
• The 2 channel input setting is selected
when using the multichannel analog inputs
or the USB interface.
• Change the setting accordingly (see Selecting USB and
multichannel analog input channels on page 45).
No sound from surround back
speakers.
• Surround back speakers are set to NO.• Set the surround back speakers to LARGE or SMALL
(see Speaker Systems on page 52).
• The SB CH mode is switched off. • Set the surround back channel to SB CH ON (see
page 46).
• The source is not a 6.1 channel playback
source.
• Choose an Advanced surround listening mode (see
Listening in surround sound on page 39).
• The surround back speakers are
disconnected.
• Check Installing your speaker system on page 24 to
make sure the speakers are connected correctly.
• The surround back channel is on the 1
speaker setting, and your speaker is
connected to the right channel output.
• Connect the speaker to the surround back left channel
output (Installing your speaker system on page 24).
• The wrong input setting is selected when
using the multichannel analog inputs or the
USB interface.
• Change the setting accordingly (see Selecting USB and
multichannel analog input channels on page 45).
• The SB CH MODE is switched to AUTO and
the Dolby Surround EX / DTS ES software
you’re playing has no flag to indicate it is 6.1
compatible.
• You can still listen with surround back sound by setting
the surround back channel to SB CH ON (page 46).
No sound from subwoofer. • The subwoofer is disconnected or switched
off.
• Connect or switch on the subwoofer (see Installing your
speaker system on page 24).
• The subwoofer's settings are incorrect. • Set the subwoofer (see Speaker Systems on page 52).
• Set the front speakers to SMALL (see Speaker Systems
on page 52).
• The crossover frequency is set too low. • Set the crossover frequency to a (higher) frequency that
matches your speaker characteristics (see Speaker
Systems on page 52)
• The bass attenuator is set too low. • See Bass Peak Level on page 86 to adjust the setting.
• The subwoofer's levels are too low. • See Channel Level on page 54 to check the speaker
levels.
• Check the volume control on the subwoofer to make
sure it is turned up.
No sound from one speaker. • The speaker setting has been set to NO.• Change the setting in Speaker Systems on page 52.
• The speaker level is too low. • Check the level in Channel Level on page 54.
• The speaker isn’t connected properly. • Check Installing your speaker system on page 24 to
make sure the speaker is connected correctly.
• The source has no sound output for that
channel.
• By choosing an Advanced surround listening mode (see
Listening in surround sound on page 39), you may be able
to create an extra channel for the speaker.
The program indicator lights for
a channel, but no sound is
output from the corresponding
speaker.
• A mute signal is recorded on the channel.
Symptom Cause Remedy