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WARRANTY AND SERVICE WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Multi-Cooker for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Multi-Cooker
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Multi-Cooker returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
If your Multi-Cooker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Multi-Cooker, use the carton, packing
materials, and prepaid shipping label to
pack up your original Multi-Cooker and
send it back to KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Multi-Cooker
should fail within the rst year of ownership,
we will replace your Multi-Cooker with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your Multi-Cooker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement Multi-
Cooker, use the carton, packing materials,
and prepaid shipping label to pack up your
original Multi-Cooker and send it back to
KitchenAid.
W10663378B_Multicooker_NAR_ENv01.indd 25 3/3/15 5:22 PM