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What the lights mean
Troubleshooting and FAQ
I hear crackling noises
Bluetooth is a radio technology which means it is sensitive to objects between the
headset and the device it is connected to. You should be able to have a bout 10 meters
(33 feet) of distance between the headset and the connected device when there are no
major objects in the way (Walls etc.).
I cannot hear the phone call in the headset
Increase the volume on the BT325s.
Ensure that the headset is paired to your phone.
Make sure your phone is connected to the headset in the phone’s menu or by tapping
the answer/end button on the BT325s.
I have pairing problems
You may have deleted your pairing connection in your mobile phone - follow the pairing
instructions in section 3.
I cannot use Reject call, call on hold, redial or voice dialing
These features are dependent on your phone supporting Bluetooth handsfree profile,
please consult your phone’s manual for details.
I cannot hear music in the headset
Increase the volume on your music device.
Ensure that the headphones are connected properly to the BT325s
Make sure the BT325s are connected to the 3.5 mm port on the music device
Make sure that the BT325s is charged (it does not need to be turned on, but should be
charged)
If the BT325s has run out of batteries and you are not able to charge, you can connect
the headphones directly to the music device.
What is the mean about your headset
Flashing every second: active on a call
Flashing every three seconds: in standby mode
Running low on battery
Charging
Fully charged
In pairing mode – see section 3
What you see
Flashing blue light
Flashing blue light
Flashing red light
Solid red light
Solid green light
Solid blue light
I cannot control the music volume through the volume control on the BT325s
The volume control and answer/end button are dedicated to phone call controlling.
I want music to pause when I am on a call
Music will continue playing when you are on a phone call. If you want it to pause, please
use pause/stop on your music device.
Need more help?
Jabra offers Customer support online at www.jabra.com or you can see the inside cover
for the support details for your country.
Taking care of your headset
• Always store the Jabra BT325s with the power off and safely protected..
• Avoid storage at extreme temperatures (above 45°C/113°
F – including direct sunlight
– or below -10°C/14°F). This can shorten battery life and may affect operation. High
temperatures may also degrade performance.
•
If exposed to water or other liquids, the device should be wiped clean from any
traces of water.