Harman-Kardon AVR 3700 Stereo Receiver User Manual


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AVR
Troubleshooting
Symptom Cause Solution
Unit does not function when Main Power switch is
turned on
s.O!#POWER s%NSURETHATTHEPOWERCORDISPLUGGEDINTOALIVE!#
power outlet
s#HECKIFTHE!#OUTLETISSWITCHCONTROLLED
Front-panel Message display lights, but there’s no sound
or picture
s)NTERMITTENTINPUTCONNECTION
s-UTEISON
s6OLUMECONTROLISTURNEDDOWN
s3ECUREALLINPUTANDSPEAKERCONNECTIONS
s0RESS-UTEBUTTON
s4URNUP6OLUMECONTROL
No sound from any speaker; PROTECT message appears
on Message display
s!MPLIlERISINPROTECTIONMODEDUETOPOSSIBLESHORT
circuit
s!MPLIlERISINPROTECTIONMODEDUETOINTERNAL
problems
s#HECKALLSPEAKERWIRESATSPEAKERAND!62
connections for crossed wires
s#ONTACTYOURLOCAL(ARMAN+ARDONSERVICECENTER
No sound from center or surround speakers s)NCORRECTSURROUNDMODE
s0ROGRAMMATERIALISMONOPHONIC
s)NCORRECTSPEAKERCONlGURATION
s0ROGRAMMATERIALISSTEREO
s3ELECTASURROUNDMODEOTHERTHANSTEREO
s-ONOPROGRAMSCONTAINNOSURROUNDINFORMATION
s#HECKTHESPEAKERCONlGURATIONINTHESETUPMENU
s4HESURROUNDDECODERMAYNOTCREATECENTEROR
surround-channel information from nonencoded
programs
Unit does not respond to remote control commands s7EAKBATTERIESINREMOTE
s2EMOTESENSORISOBSCURED
s#HANGEBATTERIESINREMOTE
s%NSURETHATTHE!62SFRONTPANELREMOTESENSORISIN
the line of sight of the remote
Intermittent buzzing in tuner s,OCALINTERFERENCE s-OVETHE!62ORANTENNAAWAYFROMCOMPUTERS
fluorescent lights, motors or other electrical appliances
(AVR 3700/AVR 370 only): Surround-back speaker
settings cannot be accessed, and the test tone does not
play through the surround back speakers
s-ULTIZONEOPERATIONHASBEENSELECTED!SSIGNED!-0
channels have been assigned to Zone 2
s5SETHE3PEAKER3ETUPMENUTOREASSIGNTHE!SSIGNED
AMP to the surround back left and right channels
Unable to activate remote control Programming mode s3OURCE3ELECTORBUTTONISNOTHELDFORATLEAST
seconds
s"ESURETOHOLDTHE3OURCE3ELECTORBUTTONFORATLEAST
3 seconds
Remote buttons light, but AVR does not respond s2EMOTEISIN:ONEMODE s3LIDE:ONE3ELECTORSWITCHTOTHE:ONEPOSITION
Unable to establish network connection s!62NETWORKPROGRAMMINGREQUIRESREBOOTING s#YCLETHE!62INTOTHE3TANDBYMODEANDTHENTURNIT
on again
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is
located in the Product Support section of our Web site: www.harmankardon.com
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