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SERVICE AND CARE
CARE AND CLEANING
Unplug the unit from the wall outlet. Clean the cabinet housing and front panel of the CD
303T SACD Professional Version with a soft cloth and a glass cleaner (such as Windex). Removing
the cover during cleaning is not advised. The frequency of cleaning will vary based on the
cleanliness of the environment and the number of hours the CD 303T SACD Professional Version is
operated.
TUBE REPLACEMENT
The CD 303T SACD Professional Version has four 12AU7 tubes for audio gain and output
buffering. They should provide years of trouble free performance. You may want to experiment
by “rolling” some vintage 12AU7 tubes in the CD 303T SACD Professional Version. You can
access the four tubes by opening the small panel on
the top
of the chassis. Be sure the unit is
unplugged and cool before opening the top panel and removing any tubes. Gently pull the tubes
out by pulling straight up. When inserting tubes, be careful to line the pins of the tube with the
socket in the CD 303T SACD Professional Version.
FACTORY SERVICE
Careful consideration has been given to the design of your CD 303T SACD Professional Version to
keep maintenance problems to a minimum. Any problems or requests for service should be
referred to our Customer Service Department at 919.355.0010. Do not return the CD 303T SACD
Professional Version to the factory without a return authorization number (RA) from the
Customer Service Department. Refer to the next section for details about returning equipment to
Cary Audio Design.
Should the unit be lost or damaged in shipment, Cary Audio Design will assume no
responsibility if the shipping company refuses to pay for damage due to your improper packing
or lack of insurance. Please use the original shipping carton for shipping the player.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and expense
basis. Please call Cary Audio Design at 919.355.0010 for more information about out-of-
warranty service and repair fees.
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