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If this happens: Try this:
No audio when using the Aux In
Cable or Cassette Adapter
•Check all cables between your onyX and your
vehicle’s stereo system for a firm and secure
connection.
•Ensure you have selected the proper input
source on your vehicle’s stereo system.
•If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the
FM Transmitter in the onyX is turned Off, and
increase the audio level of the onyX. Refer to
“Set Audio Level” on page 89.
Audio sounds too soft •Raise the volume of your stereo system or
increase the audio level of your onyX until the
sound quality improves. Refer to “Set Audio
Level” on page 89.
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your
vehicle’s FM radio, and the problem persists,
it most likely is interference from another
commercial or broadcast FM station. You will
need to find an unused or available FM channel
in your area. Refer to “Find Available FM
Channels in Your Area” on page 79.
•If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the
audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 39 and page 41.) If you
cannot use those solutions, consider using an
FM Direct Adapter. (Refer to page 47.)
Troubleshooting
If this happens: Try this:
No audio when using
PowerConnect or FMDA
•Check that your onyX and your vehicle’s FM
radio are tuned to the same FM channel.
•If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the FM
Transmitter in the onyX is turned On. Refer to
“Turn FM Transmitter On/Off” on page 98 .
No song title or artist name is
displayed
•The information may not be available or updates
may be in progress.
Traffic and Weather channels
sound different from other
channels
•These channels use a different audio technology
than other channels so they often sound
different from other channels.
The demo is playing •Your Magnetic Mount Antenna is not connected
or you are not receiving the signal. Check that
the antenna is connected properly and is not
obstructed.
•Press and hold the Select button for 10 seconds
to exit Demo Mode.
•You can disable Demo Mode. Refer to “Demo
Mode” on page 94.