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Troubleshooting
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Tango Series Audio Controllers
Programming
Programming is an exercise unique to almost every installation and the most difficult to troubleshoot. Most
common problems occur while teaching the Tango Controller to recognize and recreate the Infrared signals
that controls the Audio Source Device.
Technique and the flexibility to change your approach in programming will ultimately allow you to succeed.
Typically the position and duration of the key press on the source remote during the training exercise influence
the success of the training routine.
Try to vary your approach in training. Try to get a little closer to the IR detector or a little further away. Try
approaches like short bursts from the source remote by tapping the key, as well as a longer burst by holding the
key down. Watch and wait for a confirmation of a good signal from the Tango Controller (99%, 75% or 50%
sure). Be patient, it may take an extra second or two longer to get a confirmation than you may expect
especially on a short tap. Ensure the appropriate device has been selected from the programming screen. If the
execution of the IR function is skipping more than one track when you press the up or down on the navigation
key, it is possible that the Tango Controller has been trained to send multiple instances of that particular code.
Retrain the command and try a shorter single tap on the source remote.