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AVR200
17
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The following table should help you diagnose most problems that may arise when using the AVR200.
Trou bl e sh oo ti n g
Problem
No audio
No sound on one
channel
Dolby Digital or DTS not
auto detected
Lack of bass or poor
stereo image
No sound from tuner
Remote control not
working
Picture scrolls around
screen, or picture is
only in black and white
No picture on monitor
when video source is
selected
Sound and picture
come from different
sources
AVR200 switches itself
to stand by mode
The red status LED
fl ashes and the AVR200
appears not to work.
Cause
1. Power Lead unplugged or not switched on
2. In stand by mode
3. Mute on
4. Tape monitor selected
1. Loudspeaker not connected or not connected properly
2. Input not connected or not connected properly
3. Speaker described as ‘OFF’ in set up page
4. Channel level set too low
Digital input not connected
1. Speakers wired out of phase (i.e. + connected to –, or red
to black in error – a polarity error in one speaker)
2. Speakers set as ‘SMALL’
1. Aerial not connected properly
2. Weak signal muted by FM Mute
1. Batteries in handset fi tted the wrong way round or fl at
2. IR receiver window on AVR200 is obscured
3. IR receiver window fl ooded with light
Wrong video system selected
1. Source is not playing
2. Video connection between the source and AVR200 is not
been made
System connections made to wrong inputs of AVR200
Circuits have overheated and unit has been switched into
protection mode. This may be because airfl ow around the
unit is restricted.
The AVR200 has gone into protection mode. This is
probably caused by an overload or short circuit on the
loudspeaker outputs.
Solution
1. Check mains lead is connected to AVR200 and that the wall
switch is on
2. Press the POWER/STANDBY button on remote handset
3. Switch mute off
4. Press the
TAPE MONITOR button
1. Check connections to AVR200 and to loudspeaker
2. Check connections to AVR200 and at source
3. Re-assign speaker settings in on-screen display
4. Re-assign channel balance in on-screen display
Connect digital output of source to appropriate input on
AVR200
1. Check all connections to AVR200 and to loudspeakers
2. Re-select preset speaker settings in on-screen display
1. Check aerial connections to AVR200’s back panel
2. Switch FM MUTE/MONO off or re-tune station
1. Check orientation of batteries/ replace discharged batteries
2. Remove obstruction
3. Move AVR200 away from light source or shade from intense
light source
To toggle between PAL and NTSC video systems, press and
hold the
STORE button and click the SAT button.
1. Check and play source
2. Check system wiring: ensure connection between source
Check system wiring: ensure all connections are made to
correct input on AVR200
Switch unit off. Remove any restrictions to good airfl ow. Allow
unit to cool down before switching on again.
1. Turn the AVR200 off and disconnect the mains cable.
2. Check all the wiring, making sure that no bare loudspeaker
cables are touching each other or the chassis.
3. Reconnect the mains cable and switch back on.
If this does not cure the problem or the problem persists
contact your Arcam dealer.